Trusted by FedEx Repair Solutions

Shipping included both ways

We use OEM parts only 

One Price multiple repairs

Full device repair
one simple price. 

Got a broken screen and Chromebook hinge? 

We fix it all under one single price. 

 

 

Repaired by FedEx — certified techs and repair depots

Predictable budgeting – simple prepaid repair credits.

Nationwide service – any ZIP we've got you covered.

GET STARTED

Backed by FedEx | Nationwide Repair Network

Your trusted repair partners.
BounceBack + FedEx

FedEx isn’t just a shipping partner. All repairs—from pickup, diagnosis, and parts replacement to final testing—happen within FedEx’s certified facilities, handled by experienced technicians.

Title

30+ Years

Experience in 
device repairs

500K+

Devices repaired 

per year by FedEx 

K-12

A repair program designed for K-12

One price multiple repairs

One flat price. Every repair. Every time. Screen cracked, hinge snapped we fix it all under one flat-rate cost.

Pay only when you need it

Blend our flat-rate program with your current repair process — or hand it all
off to us. Whether you fix a few devices or every one, we make it seamless.

Nationwide repair support 

We repair Chromebooks anywhere in the USA. FedEx’s nationwide network repair depots handle it all for school districts of any size. 

Shipping fully covered 

We handle shipping to and from our repair facility at no cost and provide 10-slot boxes for safe, easy transport.

GET STARTED 

We make it easy 

Three simple steps from start to finish.

STEP 1  

GET YOUR REPAIRS
 

Lock in flat-rate repairs.

Your budget stays predictable — no per-incident charges, ever.

 

STEP 2  

SHIP BROKEN DEVICES  

 

Ship devices straight to certified FedEx technicians for fast, nationwide repairs.

 

STEP 3

REPAIRED AND READY 

 

Get your Chromebooks back in 2–3 weeks, fully restored with OEM parts
 

 

Why BounceBack? 

BounceBack

VS

The others  

One price = multiple repairs 

Billed per incident

Easily manage budgets with one price

Difficult quote and budget process

Nationwide reputable partner — FedEx

Who knows?

Direct-to-district wholesale pricing 

Expensive markups from resellers

We use OEM parts 

 Sometimes cheaper aftermarket parts

Devices we repair

Only 11.6" Chromebook devices not past Google AUE (Auto Update Expiration)

  • Acer Chromebooks 11.6" 

  • Asus Chromebooks 11.6" 

  • Dell Chromebooks 11.6" 

  • HP Chromebooks 11.6" 

  • Lenovo Chromebooks 11.6-12"

FAQ 

Pricing & Program 

What is the cost for the flat-rate repairs? 

$99.99 — Non-touch 11.6" Chromebooks

$129.99 — Touchscreen 11.6" Chromebooks

 

Once price = multiple repairs. If you send in your device with a broken screen, hinge, port — we will repair it all for the above flat-rate price. No per-incident billing. 

 

What devices are eligable for repairs? 

We repair all 11.6” Chromebook models that are still within Google’s Auto Update Expiration (AUE) period.

 

13-14" Chromebook devices are not supported at this time. 

 

Our certified technicians service every major brand: HP, Dell, Lenovo, Acer, and Asus, using genuine OEM parts for lasting performance.

 

Is shipping covered both ways? 

Yes, we cover shipping both ways. You’ll receive a prepaid label to send your devices to our repair facility, and return shipping is fully covered.

 

Are shipping boxes provided? 

We provide 10-slot shipping boxes at no extra cost. Each box is built for safe transport and includes protective inserts for your devices.

 

What is turnaround time?

Typical repair turnaround is 2-3 weeks maximum, with the majority of repairs leaning closer to 2-weeks. 

What happens if a device is (BER)?

Standard (BER) beyond economic repair — fee is $15 per unit for devices we cannot repair.

 

If we can salvage parts from the BER unit, the BER fee is waived.

Districts are not billed for BER units in that scenario.

 

What qualifies as a “common repair issue”?

Common issues include typical break/fix repairs such as cracked screens, broken hinges, damaged keyboards/trackpads, ports, general mechanical damage, etc. provided the motherboard is functioning.

 

Do you use genuine parts and certified technicians?

Yes. As part of our partnership with FedEx, repairs are performed by certified technicians using genuine parts (or OEM-equivalent where specified) to ensure reliability and durability.

 

Pricing Plans

Get repairs for touchscreen or non-touch Chromebook devices, or both

Let's get you repaired.

Fill in the details below and we’ll get your Chromebooks fixed fast.

Contact us 

Contact Information

3857 Birch St, 
Newport Beach CA

949-632-4868 

info@bouncebackrepairs.com
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725-253-4461

info@boncebackrepairs.com
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